Privacy Policy

1. Data We Collect

• • Identification data: name, surname, email address, phone number
• • Delivery data: full delivery address
• • Billing data: for businesses - company name, registration number, registered address
• • Technical data: IP address, browser type, device used

2. Purpose of Processing

• • Processing and delivering orders
• • Issuing invoices and legal documents
• • Communication regarding orders and technical support
• • Improving services and user experience
• • Direct marketing (only with your explicit consent)

3. Legal Basis

We process your data based on:

• • Performance of the sales contract
• • Legal obligations (tax, accounting)
• • Our legitimate interests
• • Your consent (for marketing)

4. Sharing Data with Third Parties

Your data may be shared with the following categories of third parties:

• • Courier services - for order delivery (we share name, address, phone)
• • Payment processors - Stripe, PayU for secure online transaction processing (we do not store card data)
• • Google Services - we use Google Analytics for traffic analysis, Google Ads for advertising, Google Merchant Center for product listings, and Google OAuth for optional authentication (if you choose to sign in with Google)
• • Email Marketing - Brevo (Sendinblue) for sending newsletters and commercial communications (only with your consent)
• • Hosting and cloud services - for storing and protecting your data
• • Public authorities - when required by law

4.1. Google OAuth Authentication

We offer the option to sign in using your Google account (Google OAuth 2.0). If you choose this option:

• • Google will provide us with your email address and full name
• • You can disconnect from your Google account at any time from your account settings
• • Google collects data about your interactions according to its own privacy policy
• • We do not have access to your Google account password
• • We use this method solely to simplify the authentication process

For details on how Google processes your data, see theGoogle Privacy Policy.

5. Your Rights

Under GDPR, you have the following rights:

• • Right of access - to receive a copy of your data
• • Right to rectification - to correct inaccurate data
• • Right to erasure - to request deletion of your data
• • Right to restriction - to limit processing
• • Right to portability - to receive your data in a structured format
• • Right to object - to object to processing

6. Data Retention

We retain your data for the period necessary to fulfil the purposes for which it was collected, or for the period required by legal obligations (for example, tax documents are kept for 10 years).

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction. Our website uses SSL encryption for all data transmissions.

8. Contact DPO

For any questions related to personal data processing or to exercise your rights, you can contact us:

You also have the right to lodge a complaint with the relevant data protection supervisory authority (ICO in the UK).